Deliveries and payment methods

Deliveries

 Parcels are shipped via Bpost (Zones A, B, C and D), So Colissimo (Zone 1) or DHL (Zones 2 and 3).

Shipping costs include preparation and packaging fees as well as shipping costs.

Delivery times are from 48h to 72 hours for France and Belgium, from 3 to 5 days for deliveries in Europe and 5 to 8 days for deliveries outside Europe.

Rates by deliveries are:

Zoned	Country	Delivery method	shipping costs	Free delivery from
A	Belgium	Bpost	6 €	49 €
B	Germany, Luxembourg, Netherlands	Bpost	6 €	49 €
1	Metropolitan France, Monaco, Andorra	So Colissimo	8 €	59 €
	United States - USA, Spain	Post	6 €	49 €
2	Republic of Ireland, Portugal	Post	8 €	79 €
3	Other countries of the European Union: Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovenia, Slovakia and Sweden.	DHL	17 €	129 €
B	United Kingdom, Switzerland, Vatican, San Marino, Liechtenstein	Bpost	19 €	149 €
D	Other countries not mentioned, outside the European Union: Australia, South Africa, Saudi Arabia,  China, Dominique, Gibraltar, Greenland, Guadeloupe, Guernsey, French Guiana, Isle of Man, Jersey, Reunion, Liechtenstein, Martinique, Mauritius, Mayotte, Norway, New Caledonia, New Zealand, French Polynesia, San Marino, Singapore, St Martin, St Pierre and Miquelon, Taaf, Vatican, Wallis and Furuna, Hong Kong	Bpost	29 €	199 €

Payment methods

The payment can be made according to the methods listed below:

 1 / via the secure payment system Shopify which allows you to pay with your credit card (Visa, MasterCard) or via your bank.

 2 / via the system Paypal, using your PayPal account directly.

 3 / by bank transfer on the following ING bank account:

BIONOTO SPRL

Rue du Canada 9, B-1190 Brussels - Belgium

IBAN: BE83 3631 4124 8915

SWIFT / BIC: BBRUBEBB

Please indicate in the transfer reference your order number you will find in the order confirmation e-mail.

Your order will be shipped after receiving the total amount on our account. The order remains reserved for you for 14 days. In case of no payment after this term, then your order will be automatically cancelled. You will be informed of the cancellation of your order by e-mail.