DELIVERY
Packages are sent via Bpost (Zones A, B, C and D), So Colissimo (Zone 1) or DHL (Zones 2 and 3).
Shipping costs include preparation and packaging costs as well as postage costs.
Delivery times are 48 to 72 hours for France and Belgium, 3 to 5 days for deliveries in Europe and 5 to 8 days for deliveries outside Europe.
The rates per delivery area are as follows:
PAYMENT METHODS
All payments are in Euro (VAT included). Payments can be done with the following methods:
1/ Via Shopify's secure payment system which allows you to pay with your credit card (Visa, MasterCard) or via your bank.
2/ Via the PayPal system, using your Paypal account directly.
3/ By bank transfer to the following ING account:
bionoto bvba
Rue du Canada 9, B-1190 Brussels - Belgium
IBAN: BE83 3631 4124 8915
SWIFT/BIC: BBRUBEBB
Please indicate in the transfer reference your order number which you will find in the order confirmation e-mail.
Your order will be dispatched after receipt of the total amount on our account. The order remains reserved for you for 14 days. If no payment is received after this period, your order will be automatically cancelled. You will be informed of the cancellation of your order by e-mail.